Harmony IT logoHARMONY IT
IT support · AI integration · automation

Technology that runs itself — so your business can run ahead.

Harmony IT helps Australian small and medium businesses keep their tech reliable and put AI to work — connecting it to the tools you already use to automate manual work and remove the busywork.

Australian-based & owned Privacy Act aligned Human-in-the-loop AI
What we do

One partner for your technology and your AI.

From the helpdesk to intelligent automation — we keep things running and help you do more with less.

Managed IT support

A proactive helpdesk that prevents problems instead of just fixing them — monitoring, security and support on a predictable monthly plan.

  • Remote & on-site helpdesk
  • Monitoring, patching & backups
  • Microsoft 365 / Google Workspace

AI integration & automation

We connect AI to your email, CRM, accounting and documents to automate the repetitive work — with a human in the loop where it matters.

  • Workflow & process automation
  • Internal AI assistants & chatbots
  • Custom AI builds & agents

Cyber & cloud

Essential security, backup and cloud done right — MFA, endpoint protection and recovery so a bad day doesn't become a bad year.

  • MFA & endpoint protection (EDR)
  • Backup & disaster recovery
  • Security awareness for your team
How we work

Simple, transparent, no jargon.

A clear path from first call to ongoing improvement — with fixed-price quotes, not surprise bills.

Discover

A free 30–60 minute call to map your systems, pain points and goals.

Scope & quote

A fixed-price plan and quote — usually within two business days.

Build & onboard

We set up support and deliver your AI project in clear, defined stages.

Support & improve

We monitor, maintain and tune so the value compounds over time.

Managed IT plans

Pricing you can actually see.

Per user, per month, excluding GST. Minimum 5 users. Final pricing is confirmed in a written quote after discovery.

Essential

Get covered

$120 /user/mo
Reliable support and monitoring for lean teams.
  • Business-hours helpdesk
  • Monitoring & patching
  • Endpoint protection
  • 365 / Workspace admin
Get a quote
Enterprise

Always on

$240 /user/mo
24/7 cover and a dedicated technology partner.
  • Everything in Professional
  • 24 / 7 / 365 support
  • Quarterly vCIO reviews
  • Priority + dedicated contact
Get a quote

All prices in AUD, ex GST · 10–50 staff typically spend $1,500–$8,000/month

AI & automation projects

Fixed-price AI, scoped after a free discovery.

AI Discovery & Roadmap$1,500 – $3,500
Quick-Win Automationfrom $2,500
Internal AI Assistantfrom $3,500
Standard Integration$5,000 – $20,000
Custom AI Build$35,000+
Ongoing AI Care plansfrom $500/mo
Why Harmony IT

A partner, not a help-desk number.

Practical AI, real ROI

We automate the busywork that actually costs you hours — and keep a human in the loop for decisions that matter.

Proactive, not reactive

Monitoring and maintenance that prevent problems, so you spend less time waiting on fixes.

Transparent pricing

Fixed-price quotes and clear plans — no lock-in surprises, no mystery invoices.

Secure & local

Australian-based, Privacy Act–aligned, and serious about protecting your data.

15 min
Target response for critical issues on Enterprise
10+ hrs
Per week a single automation can give back to a team
3–6 mo
Typical payback window on a well-scoped AI project
Let's talk

Ready to put your tech in harmony?

Book a free, no-obligation discovery call. We'll map your highest-ROI opportunities and send a fixed-price plan within two business days.